eCommerce email marketing is one of the most powerful ways to engage your audience and generate repeat sales. It nicely complements your website and social media efforts; unlike the latter, you own your audience. Moreover, email marketing lets you speak to an audience that wants to hear from you.
However, email marketing isn’t as easy as typing a message in your web client and BCC’ing everyone. You must choose a newsletter platform that lets you segment your audience and manage your content more effectively. With so many tools out there, knowing which one to pick is a challenge; at the same time, it’s one of the most important business decisions you’ll make.
I’ve tried several email marketing platforms over the past few years to manage my blog audience and those interested in buying my art. Based on my experiences, you’ll discover my top three eCommerce newsletter platform recommendations today.
The Best Newsletter Platforms for eCommerce Store Owners: An Overview
Software | Pricing | Features |
---|---|---|
Klaviyo | From $20/mo | Advanced segmentation, comprehensive reporting, customer metrics |
Kit | From $15/mo | Digital product management, snippet-saving |
Flodesk | From $38/mo | Discount codes, upselling opportunities, checkout flows |
Klaviyo
In my opinion, Klaviyo is by far the best email marketing software for eCommerce store owners. With a free plan, you can send up to 500 monthly emails; if you’re a small brand and don’t have a big audience yet, this will be perfect for your needs.
Klaviyo Features
Klaviyo has comprehensive segmentation tools, including an AI feature that lets you divide your audience in a way that makes sense to you. If you plan to send SMS messages and push notifications, you can use your segments across these and not just email. Your data will update in real time, too, allowing for a more accurate overview.
A/B testing is a crucial aspect of any marketing campaign, and within Klaviyo, you’ll find tools that help you split-test with minimal problems. Moreover, you can view data related to customer lifetime value (CLV) and other elements for better mail personalization.
To help you produce aesthetically pleasing newsletters and build your mailing list, Klaviyo has more than 100 templates. You can also start from scratch if you’d prefer.
Klaviyo Pricing
Klaviyo’s pricing depends on how many active user profiles you have. You can only use one active profile with a free plan.
You can pay for just email or email and SMS. Below is a breakdown of some pricing options:
Number of Active Profiles | Email and SMS | |
---|---|---|
251 to 500 | $20/mo | $35/mo |
1,001 to 1,500 | $45/mo | $60/mo |
5,001 to 5,500 | $110/mo | $125/mo |
20,001 to 25,000 | $400/mo | $415/mo |
50,001 to 55,000 | $790 | $805/mo |
Klaviyo has fixed prices for up to 250,000 active profiles (which costs $2,300/mo for just email and $2,315/mo for email and SMS). Beyond that, you can get custom pricing by contacting Klaviyo’s sales team.
Klaviyo Pros and Cons
To help you get a better understanding of whether Klaviyo is the right eCommerce newsletter solution for you, consider the pros and cons listed below.
Pros
Cons
Who Is Klaviyo Best For?
Klaviyo is the best tool for eCommerce store owners who want comprehensive analytics. It’s also helpful if you’ve got a broad range of products and, as a result, customers with different interests. You should also consider using this tool if you plan to do SMS marketing at the same time as your newsletters.
Kit (Formerly ConvertKit)
Kit, formerly known as ConvertKit, is another fantastic newsletter platform. I use it primarily to manage one of the blogs in my portfolio, but it’s also excellent for eCommerce. After signing up, you’ll tell Kit what you’re using the platform for; you should get approved as long as you’re genuine.
Kit Features
Kit lets you create visual automations, which will make it much easier for you to generate sequences for new subscribers. If you have a flagship product that you want to push more, I strongly recommend using this tool.
If you regularly use similar aspects in your emails (e.g. calls-to-action), you can save these as snippets. Rather than having to manually type them each time you send a message, you can send your newsletters more quickly and ensure that more people complete your desired action.
Kit also has a handful of templates to use for your emails. These are more limited than Klaviyo, but they’re fine if you’re just starting out or want something with fewer bells and whistles. Also handy is the option to directly manage your products within the Kit app. However, you’ll need to keep in mind the 3.5% + $0.30 fee for each transaction.
You can also integrate Kit with WooCommerce, WordPress, Shopify, and various other platforms. Managing your contacts and campaigns will become even easier, as will capturing new emails.
Kit Pricing
Kit has a comprehensive free plan that lets you send newsletters to as many as 10,00 subscribers per month for free. You get unlimited landing pages, round-the-clock support, and the option to sell digital products. Tagging and segmentation, along with unlimited broadcast messages, are also included in a free Newsletter plan.
Pricing for other plans depends on how many subscribers you have. Rather than paying for subscriber allowances, you’re paying for additional features. For both paid plans, you can have up to 500,000 subscribers; after that, you need a custom plan.
Subscription Type | Pricing (Monthly) | Pricing (Annual) | Features |
---|---|---|---|
Creator | $15-$2,499/mo | $9-$2,083/mo | Custom branding, up to 2 users, unlimited visual automation templates, integrations |
Creator Pro | $29-$2,799/mo | $25-$2,333/mo | Unlimited users, insights dashboard, 24/7 priority support, newsletter referral system |
Kit Pros and Cons
Pros
Cons
Who Is Kit Best for?
Kit is the best eCommerce newsletter marketing platform for brands that focus heavily on content creation. It’s also an excellent tool for individual creators who run an eCommerce store on the side of their blog, YouTube channel, or other creative pursuit. However, since its features are mainly geared toward creators, you should consider going for Klaviyo if you focus mainly on selling rather than content creation.
If you aren’t sure where to start with your newsletter design, consider checking out some of the many eCommerce email marketing examples that convert.
Flodesk
Flodesk is one of the newer email marketing platforms around, but it’s an excellent Klaviyo alternative if you want to send beautiful and personalized newsletters. If you’re new to sending newsletters and just want something simple, I think that Flodesk is well worth looking at.
Flodesk Features
Flodesk has simple drag-and-drop features, and you can pick a newsletter template to get started. Its interface is quite responsive; this is a big contrast to many other email marketing platforms that I’ve tried and didn’t include on this list.
You can choose from numerous fonts to customize your newsletter text, and the app integrates with a handful of popular tools. These include Facebook, WordPress, Shopify, and Instagram.
To measure the success of your campaigns, you can gain access to some handy analytics. For example, you can see your open rates broken down by day. When you have this information, you can make a better-educated decision for future newsletters.
Flodesk Pricing
Flodesk has a free plan that lets you manage an unlimited number of subscribers. You also get basic features like audience segmentation. However, upgrading to a paid subscription will give you more flexibility and eCommerce-specific tools.
Here’s a breakdown of Flodesk’s pricing:
Plan | Pricing (Monthly, USD) | Pricing (Annual, USD) |
---|---|---|
Email Marketing | $38/mo | $35/mo |
Email Marketing and eCommerce | $64/mo | $59/mo |
Flodesk Pros and Cons
Pros
Who Is Flodesk For?
Flodesk is a handy tool for eCommerce store owners who don’t need lots of features and want a responsive interface. It’s also a great option if you’re a complete beginner to email marketing and don’t have the budget to hire someone else.
Frequently Asked Questions
Is there a free eCommerce newsletter platform?
Many newsletter platforms have free plans, including Klaviyo, Mailchimp, and Kit. Sometimes, you’ll have to pay as your subscriber base grows; in other instances, you might need to get a subscription for additional features.
What key features should I look for in a newsletter platform for my eCommerce brand?
eCommerce-specific features are important if you want more options to promote your products and generate revenue. You should also think about integration with other tools you use (e.g. WordPress). Pick something that’s easy for you to use, too; many solutions have free trials.
Can I automate my newsletter sign-ups?
Yes – many tools help you automate segmentation and newsletter sign-ups. For example, you can use “if > then” commands to make everything easier to manage.
Which newsletter tools are compatible with WordPress?
Many newsletter platforms have official plugins or third-party tools that let you use them with WordPress. Flodesk and Kit are two examples.
Danny is a seasoned freelance copywriter with 10+ years of managing his own websites in WordPress and other content management systems. He's an expert in eCommerce and sells his own photography prints, in addition to knowing about hosting domains having used several providers. Danny's strong writing expertise is evident in his bylines across several major tech publications, including Lifewire, MUO, and Make Tech Easier.
View all posts by Danny Maiorca