Frequently Asked Questions

What Is Your Money-Back Guarantee?

We offer a 60-day money-back guarantee on all plans. Try our web hosting and if for any reason you decide it doesn't suit your needs, we'll give you a full refund – no questions asked.

Can I Get A Free SSL Certificate?

Sure, each of our packages comes with the ability to install a free SSL certificate on your website right away.

Will You Help Me Transfer?

Of course. Our customer service team is available 24/7 to answer any queries and guide you through the transfer process.

Will the Renewal Price Be More Expensive?

No. You'll find no hidden costs here. All payment information is transparent and made clear from the outset.

Are there Any Limits on When I Can Transfer My Domains?

The only limit on transferring is that you cannot transfer a domain within the first 60 days of registering, within 60 days after renewing or within 60 days after transferring from another provider.

How Fast Is Your Cloud Hosting Service?

We’re well known for the speed of our web hosting. Our team is constantly developing new features.

What is Reseller Hosting?

Reseller hosting is essentially a way for you to purchase hosting resources from us in bulk and then to re-sell those resources directly to your clients. You can set limitations on disk space, bandwidth, email usage, and other features on a per-package or per-site basis. We provide a completely managed service from a technical perspective - the server space, hosting resources and support come from us and you are responsible for supporting your end-user clients. You can even brand your clients' cPanels with your own logo for a super professional image.

But reseller hosting isn’t just for web designers, agencies and start-up hosting companies - it’s also a great option if you run a lot of websites personally. Because you have access to WHM, you can create each site with its own separate cPanel. This means each site or client gets their own login to manage their own hosting settings, isolating them completely from other users on the same server or under your account. This improves site performance and resiliency from malware attacks.

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