About Verpex

Who We Are, What We Stand For and Where We Came From

Founded in 2018 and now with 35+ employees based in 4 countries worldwide, Verpex is a hosting company created to make a difference.

We are 100% privately-owned and our systems, support teams and overall ethos are set with one single goal in mind - to offer super-fast hosting alongside expert technical support. All at affordable, sustainable prices.

We are here for the long-term, fostering customer relationships that last for a lifetime.

We are Verpex.

Friendly customer service agents ready to help you

Verpex is truly a customer first company, we have an 24/7 customer service desk help line for any questions or queries you may have. Take a look at some of our amazing customer support representatives who work globally in our 3 offices (London, Sofia & Bali).

Darren Lingham

Darren Lingham

Hosting experience since 2003
Nicky Penev

Nicky Penev

Hosting experience since 2005
Daniel Radoev

Daniel Radoev

Hosting experience since 2016
Nick Lukarski

Nick Lukarski

Hosting experience since 2016
Rado Georgiev

Rado Georgiev

Hosting experience since 2012
Chris Garner

Chris Garner

Designing experience since 2009
Bruce Taylor

Bruce Taylor

Hosting experience since 2006
Dominic Taylor

Dominic Taylor

Hosting experience since 2004

Dominic has been in the hosting industry for over a decade. In his free time he runs a geographic mapping community for NASA.

Krystian

Krystian

Hosting experience since 2014
Wahyu Sari

Wahyu Sari

Hosting experience since 2017
Seb De Lemos

Seb De Lemos

Hosting experience since 2004
Yordan Todorov

Yordan Todorov

Hosting experience since 2016
Kiky Dexter

Kiky Dexter

Hosting experience since 2018
Panos Kesisis

Panos Kesisis

Hosting experience since 2011
Yoan Kolev

Yoan Kolev

Hosting experience since 2018
Andrie Nugroho

Andrie Nugroho

Hosting experience since 2018
Shawn Dexter

Shawn Dexter

Hosting experience since 2010

Customer Onboarding

Once you join Verpex as a customer, we consider you one of the family. We'll help you get up and running with your email on your desktop or any other devices as well as helping you get up and running with WordPress or any of the other software we offer.

We can also migrate your sites from your existing hosting provider at no additional cost - we just need your old hosting details and we can copy the data from their systems and we'll co-ordinate this with you so that there's zero downtime during the process.

As well as helping you onboard, we’ll help to ensure your site runs to its optimal capability, and we'll suggest performance improvements to you as and when we see them.

No Scary Hidden Extras

Simple payment procedure. We won’t try to charge extra for SSL certificates, transfers away, backups or any other annoying stealth increases.

Global Locations

With servers based in 11 locations around the world, you can place servers close to your customer base. Perfect for speedy access and geared to meet data residency requirements.

Fully Automated

We make the most of the latest advancements in centralised management, deployment and monitoring. Doing so allows us to create a perfect hosting environment which also keeps costs to a minimum.

Friendly, Knowledgeable Support

Whatever problem arises, large or small, Verpex’s expert customer support team will be on hand to keep our customers happy. We get a kick out of helping your business and individual needs. It’s what we do and we do it well. Very well.

Email Support (24/7)

Technology

Verpex is a platform we trust to run our own websites. Our core systems team control our software stack centrally, configuring servers using the latest deployment tools.

Centralised Deployment

We use Ansible and Terraform to centrally manage all systems. If Verpex engineers create a custom environment for your needs, it will necessarily be documented and controlled from a script on our control systems.

Anycast DNS

DNS is pushed out to servers around the globe, and requests answered by the closest machine to your website visitors.

100% Public Cloud

Verpex systems are based on Cloud Providers such as Google Cloud and AWS. They invest billions in their data centres and networks. We think it is insanity for a hosting provider to not use them.

Worst-case Disaster Recovery

In the worst case scenario of entire hardware failure (which is extremely rare), we can provision and deploy our entire website estate to new systems within two hours.

Offsite Backups

Backups of all sites are taken daily and stored offsite, fully encrypted. We keep iterations of your websites for at least 30 days.

cPanel/WHM

All cloud hosting packages, reseller hosting packages and cloud servers are based on top of cPanel/WHM - the number one friendly and easy to use hosting control panel.

Fully Managed Cloud Hosting

Verpex delivers a fully managed hosting service, and we go to the extra mile to ensure our service is nothing like you've experienced before. Our support agents are available and can help you by delivering a help in hand when it's required.

Excellent Service

We aim for 100% customer satisfaction. Happy customers means we enjoy our jobs too.

Multi-channel

No need to jump through hoops to contact us. Support tickets, live chat, Facebook messenger and phones are options available to all customers.

Beyond Technical Support

We go a step beyond other hosting providers. Need a WordPress password resetting? Want us to connect to your machine to set up Email? We can help.

No Sales Commission

We don't have pushy sales staff. If all you need is our lowest $3.99 hosting plan, then that is what you shall get.

24/7 Live Chat & Phone Support

Talk to us any time if you have questions or would like advice in regards to your hosting package.

Quick Responses

99% of all support tickets are answered within the hour.

Would you like to discuss your Hosting requirements?

We understand that hosting can be quite confusing, our friendly representatives are open and happy to help you with any questions you may have - feel free to reach out to us today.