Frequently Asked Questions
Do I need to be a hosting expert?
You don’t need to be an ‘expert’, but some knowledge will definitely help.
There’s a bunch of things you can be familiar with that’ll make the process smoother, not just to make your new job easier when managing multiple sites via your cPanel, but also to do right by your customers; especially if you’re hoping that they’ll retain your services.
Put simply, without some appropriate knowledge, you won’t be able to deliver the comprehensive service you’re promising, nor will you be able to effectively run things on your end.
Sure, the company you host through will handle all essential server maintenance, day-to-day troubleshooting, security, and just about everything else, but knowledge in domain registration, email, typical administration, and even a slight understanding of HTML will go a long way in providing solid customer service to your reseller hosting clients.
How many sites can I host on my server?
The amount of sites you can host on your reseller server is basically limitless. The only thing holding you back is the amount of cPanel accounts you can host, and this depends entirely on the hosting provider that you choose. With Verpex, you have the choice of three plans: Start-Up, Pro, and Ultimate. As the names suggest, each plan is designed to meet the scaling requirements of reseller hosters, with options for new starters through to experienced users with large demands. Respectively, the plans have 15, 50, and 100 cPanel accounts included.
How does Verpex help with my reseller hosting?
Our job doesn’t end once we’ve sold you the reseller space. In fact, we’re with you for the whole time you’re hosting with us, supporting both your needs and that of the customers you pick up along the way, whether you max out your cPanel account limit or not.
The Verpex team is at your disposal, acting as your essential support team 24/7. That means anything pertaining to hardware, the network, updates and configuration, security, and connectivity, is all handled by us.
Both you and your customers can focus on running your businesses while we take care of all maintenance and troubleshooting with expert technical support.
Can I expand my reseller plan as my business grows?
As your business grows, you need a hosting partner that offers the scalability you need to maintain uptime and your availability to new business.
The unlimited reseller plan, designed for the most comprehensive needs, comes with a maximum of 100 cPanel accounts, but should you need more than this over time, you can simply sign up for another unlimited membership to effectively double the number of accounts you can offer.
Whether or not you want this new account to be applied to the same server or an entirely different one is up to you.
Do I need previous experience to use the reseller control panel?
Of course, having some prior experience with cPanel will go a long way, but our state-of-the-art system is designed to maximize ease of use while offering the full suite of configurability.
Plus, you’ve got the Verpex tech support team with you to help with any issues you or your customers are facing, so if you need any guidance on getting the most out of your reseller control panel, just let us know.
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Well, as the old rhetorical goes: how long is a piece of string? This decision is entirely yours to make as we’re not involved in the relationships with your customers; we just resell our systems to you. Besides providing management and support, we don’t interfere any further.
If you’re unsure, you’ll no doubt benefit from doing some market research, assessing what your competition is charging, as well as what your operational costs are.
Finding the right price might not come to you instantly, but you should be able to ascertain a minimum price in order to make your new reseller hosting venture profitable.
How much money do I need to begin reselling server space?
This really depends on the scale of your operation. For example, if you intend to hire employees to manage your website, as well as the backend of your reseller server, then the costs can quickly rack up. But as far as beginning your journey into reseller hosting, the only cost you need to think about is the monthly charge of your chosen plan.
The Start-Up plan costs $14.99 per month, Pro is $24.99 per month, and the Unlimited reseller plan is available for $39.99 per month. If you are just getting started, you can start on the smallest package and then upgrade as your needs and client base grows, which is a great way to keep costs down. Also, keep an eye out on our website as we frequently run promotions that can cut your costs significantly.
How long does reseller hosting setup take?
Once you've ordered the desired reseller hosting plan, your package is created instantly and you'll receive a welcome email shortly after with your credentials to get started.
Is it possible to create separate cPanel accounts for my clients?
Yes, you can create separate cPanel accounts for your clients
How can I monitor the bandwidth usage of my accounts?
To monitor the bandwidth usage of your resold accounts, go to WHM -> View Bandwidth Usage
You can customize your control panel in whichever way you want, thanks to the white-label service we provide.
Yes, you are responsible for what your reseller hosting clients upload on our servers.
What restrictions are there to reselling?
There are no restrictions to reselling, except for contents that are illegal or against our terms of service
Are all reseller hosting plans cloud-based?
Our servers are in the cloud. So yes, all our reseller hosting plans are cloud-based
How can I create custom plans for each individual account?
You can get the step-by-step procedure to create custom plans for an individual account in this guide