How a Pune Web Development Studio Runs Reseller Hosting in India for 28 Clients

Reseller hosting in India lets a web studio run every client's hosting under one account instead of juggling one per client, and that's exactly the switch Arjun Mehta made for his 28-site Pune studio on Verpex's Reseller 30 plan.

Success by the Numbers

• 28 client sites managed under a single Reseller 30 account

• 43% of Verpex reseller hosting customers name affordable pricing as their main reason for choosing Verpex (Verpex Internal Client Satisfaction Survey)

• 78.5% rate the purchase process "very easy" (same survey)

The Challenge: Scattered Hosting Was Slowing Down Client Work

Arjun Mehta runs a small web development studio in Pune, building sites for businesses. It's a common path for web developers and designers who take on hosting for their clients: as his client list grew, so did the number of hosting accounts he was juggling, spread across whichever provider each client had picked before hiring him.

Renewals landed on different dates with different providers. SSL certificates needed manual tracking per account. Support tickets went through separate logins, and international billing on some accounts added currency conversion and payment friction that had nothing to do with running a web studio.

"At one point I was managing hosting logins for providers I'd never even signed up for myself, just because that's what the client had before me," Arjun says.

Considering the Alternatives for Reseller Hosting

Before settling on Verpex, Arjun looked at two of the other names in the India reseller hosting market. For the first, support had been a recurring pain point in his own experience running client sites on it directly. The second felt built for volume rather than the closer client relationships his studio wanted to maintain.

"I wanted whatever came closest to the best reseller hosting in India. Initially, I used one provider for my own sites for years but never had a good experience with their support," Arjun says. "When I was choosing a reseller host, that was the first thing I ruled providers out on."

Arjun's experience lines up with a wider pattern in Verpex's own customer base. Across reseller hosting respondents in our Internal Customer Survey, where we spoke with over 1200 customers both pre and post-purchase, customers describe switching from GoDaddy, HostGator, NameHero, Bluehost, most often citing support quality and pricing as the reason for the move. One respondent said GoDaddy's cPanel and WooCommerce issues prompted their migration; another said Verpex was "more reliable than some of the bigger companies" on support after switching from GoDaddy and Bluehost.

The Solution: Verpex Reseller Hosting

Arjun moved every client site onto a single Reseller 30 plan managed through one WHM login with white-labeled cPanel access for clients. The tier supports up to 30 cPanel accounts, enough room for his 28 client sites with a little headroom left for growth. Instead of separate provider accounts per client, renewals, SSL, and support now run through one dashboard, under his studio's own branding.

Support was the part Arjun cared about most. In the same survey, 2 out of 3 reseller hosting respondents rate their support experience as "satisfied" or "very satisfied," and Arjun's experience lines up with that.

"Every host says they have good support until you actually need them for a last-minute issue," Arjun says. "With Verpex, someone actually picked up who knew what they were talking about, not just reading off a script."

The India-based infrastructure mattered just as much for his day-to-day operations. "Having servers actually here meant pages loaded faster for my clients' visitors, and billing in rupees meant I could actually budget for it instead of guessing at a dollar conversion every month," Arjun says.

"The moment everything sat under one WHM login, onboarding a new client stopped taking up a whole afternoon," Arjun says.

The Results: 28 Clients, No Extra Hires

Arjun's studio grew from a handful of managed sites to 28, right up against Reseller 30's 30-account ceiling, without adding staff to handle hosting operations. Support responsiveness has become his top reason for staying with Verpex, which tracks with the wider survey data: customer support reputation is the third most common reason reseller hosting customers give for choosing Verpex.

"When a client's site goes down, that's my reputation on the line, not just theirs," Arjun says.

What's Next for Arjun's Pune Web Studio?

As Arjun's client roster continues to grow, he's planning to move up to Reseller 60 when he hits the ceiling on his current plan. For now, he's also evaluating security add-ons he can offer as a paid upsell to clients.

"I've got a couple of clients asking for extra malware scanning and backups now, and that's something I can actually charge for as its own line item," Arjun says.

Studios and freelancers managing multiple client sites run into the same scattered account problem Arjun did. For his studio, the fix was one account instead of several.

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