We've all encountered that one website that is just impossible to use. You know the one: it's so slow, the design is from the early 2000s, and you can't even figure out how to find what you're looking for. As frustrating as it may be to use a website like this, it's even more frustrating for businesses who are losing customers and sales because of it.
Common website mistakes can cost you dearly in terms of both money and customers. In fact, a study by Stanford University found that 46.1% of people wouldn't return to a website after having a bad experience with it. This means that not only will you lose potential customers, but you could also damage your reputation.
Thankfully, whether you're a business owner or a web designer, there are a few things you can do to make your website more accessible and easy to use.
What follows are 17 tips for creating a more user-friendly website. But first, let's define what "user-friendly" actually means in the context of interacting with a website.
What Does "User-Friendly" Mean, Anyway?
At least when it comes to websites, "user-friendly," means that the site is easy to use and navigate. A user-friendly website will have clear and concise menus, well-defined content areas, and easy-to-use search features.
A user-friendly website is also one that's designed with the user in mind. For example, a site that's designed for selling products will be much different than one that's designed for providing information. The former will likely have a much more streamlined design, while the latter might be more text-heavy.








