Financial services professionals need to find new ways to interact with and support their clients. As generational wealth is transferring from older clients to their younger children and grandchildren, Millennial and Generation Z clients are using financial technology (fintech) apps to manage and monitor their wealth.
They're using investment apps like Robinhood and Acorns, banking apps from their favorite banks, and Mint and Prism for budgeting and bill paying. That also means they're depending less on wealth advisors and bankers to deal with most of their financial questions, and they're getting most of their answers and advice from their phones.
One way financial professionals are working to keep their clients is to adopt the same technology they're using. Some professionals are even going so far as to develop or license their own mobile apps as a way to give clients full transparency and interactivity with their money.
Other companies, like Accutech, are developing products like Cheetah and Moneytree for wealth managers and trust advisors to handle a lot of their workflow, which leaves them more time to spend developing client relationships and working on more clients' financial futures.
In the early 1990s, most of this work was handled on an individual's computer, as financial institutions bought individual licenses, or "seats," of their financial management software. Each computer had its own copy of the software, which meant dealing with individual problems as each person's computer was slightly different. Updates and upgrades were done one computer at a time, and a single rollout could take weeks to complete.
In the 2000s, institutions began to switch to in-house servers to run shared enterprise-level software. Those servers could sit under a person's desk or in a supply closet, but the power requirements and software soon outgrow these small servers, so companies built onsite server rooms with powerful rack servers to handle the workload.
This meant having a dedicated IT staff whose sole job was to keep the servers running. If a server crashed, no one could access the data — or get any work done at all — until service was restored.
Over the last several years, companies have switched over to cloud computing, which has been a game changer for financial institutions. They're able to run powerful software that can manage thousands of clients, analyze each person's performance, run artificial intelligence algorithms that can predict future performance, and provide some of the world's best cybersecurity to prevent theft.
What is Cloud Computing?
Cloud computing is the term for providing computer services over the internet. Instead of running applications on in-house computers, these programs are accessed through a direct internet connection between your laptop and the cloud server.
Cloud servers are much larger than your typical desktop or laptop computer. You can get a laptop that holds as much as 1 terabyte (1,000 GB) of data, or you can get a cloud server setup that can hold as much as several petabytes of data. (1 PB = 1,000 TB = 1 million GB).
It would take tens of thousands of dollars to have that much server space on your premises and would be wildly inefficient. That's why organizations rely on cloud service providers instead of onsite servers: Cloud computing for financial services saves time, money, energy, and staff resources.
For example, an onsite server room needs to run constantly, which uses a lot of energy. The more servers there are, the more power you use. The servers also generate a lot of heat, which means they need their own AC system, which also consumes a lot of energy. But if that AC system breaks down, you could overheat the servers. All told, your energy costs can be some of your biggest operating expenses, and there's no sensible way to cut costs that won't hurt your operability.
A server room takes up a lot of physical space, which makes it hard to expand, especially if you rent or lease your office space. You either have to knock out walls or move the entire office to a new location. So it's expensive to expand your server capacity. You can't just expand and add more servers once you run out of rack space in your physical office.
An onsite server presence also means dedicated IT staffers to keep it up. As your server requirements grow, you need more and more IT staff, which can get expensive. You'll also need several levels of staff, including management, which can become a big part of your overall operating expenses.
And most importantly, cloud servers are much more secure and less prone to successful data breaches than onsite servers. Since the rules and laws governing financial data are very strict and complex, financial institutions can't take any chances with cybersecurity. Cloud service providers offer much more robust cybersecurity measures than the average corporation can manage or even afford.
Bottom line cloud computing is a much more cost-efficient option, reliable, and safe option for running financial technology software.







