There’s a lot of reasons why you should have a contact form on your site, but here’s just a few to mention:
Greatly reduces spam emails
Track and organize form submissions
Potentially build your email newsletter list
Welcome content submissions from site visitors
Make appointments
Sell services
Give customer support
Contact forms are an easier method of contact versus copy and pasting email.
Greatly reduces spam emails
Hate spam? Well, contact forms prevent bots from crawling and stealing your email address, so they can dump a bunch of spam in your inbox. Most contact forms even have anti-spam features or extensions that you can reduce spam by form submission too!
You can design your form to send to specific email addresses, whether it’s you or your team members. You can also ask people to select why they are contacting you, in order to streamline and prioritize your incoming emails.
Potentially build your email newsletter list
If you’re trying to build your list email marketing newsletter, most forms have options to help you integrate with 3rd party providers like MailChimp, Constant Contact, and more.
If you’re running a website that allows your visitors to submit content, you can build submission forms that you can review and edit pending articles. You can even allow them to upload photos to accompany their written content.
Make appointments
If you need to keep track of your busy schedule, and offer consulting or just need people to make appointments with you, then you can build a form to do that.
Sell services
Some WordPress contact form plugins offer payment processing extensions, so if you’re selling one-off services or products, then you can set up a simple form for this. The great thing about doing this is, that if you don’t need a full ecommerce solution, then a simple form and ability to take a payment will suffice.
Give customer support
You can offer customer support for your services. Just put up a form, and you can integrate it into help forums like HelpScout, live chat extensions, or even Slack.
People are lazy. They don’t want to add more keyboard and mouse movement than necessary. A form adds an easy prompt for your website visitors to fill out and send. Whether clicking on a linked email on the page, or copy and pasting the email into your email provider, both options are more tedious than filling out a form.
Jetpack Forms
Ninja Forms
WPForms Lite
Simple Basic Contact Form
Contact Form by BestWebSoft
weForms
Contact Form 7
Contact Form by Supsystic
Formidable Forms
Gravity Forms